This website is operated by CHIC & SHINE LTD (hereinafter referred to as “we” or “us”). By using this website and its services, you agree to the following terms.
Nature of Services (Important)
All services provided through this website are one-off beauty and hairdressing services. Each appointment corresponds to a single, independent service and does not constitute a long-term contract or an ongoing service relationship.
Appointments and Payment
Customers must make appointments online via the website. Appointments are only confirmed upon receipt of payment. Confirmation of a successful appointment will be sent via email or SMS.
Service Completion
The service is deemed complete once the customer has finished the scheduled appointment and left the premises. No automatic renewals or subscription services are offered.
Cancellations and Refunds
Customers may request to cancel an appointment within the specified timeframe. Refund eligibility depends on the timing of the cancellation and the specific service circumstances. Failure to arrive at the scheduled time may result in the service being treated as consumed.
Customer Responsibilities
Customers must ensure they:
Provide accurate appointment information. Arrive at the appointment location on time. Comply with on-site service rules.
The company accepts no liability for service failure caused by the customer.
Modifications and Changes
We reserve the right to modify service content and terms at any time; updates become effective immediately upon publication on the website.
Governing Law
These terms are governed by the laws of the United Kingdom and are subject to the jurisdiction of UK courts.
