You can book an appointment by selecting your desired service and time slot, then completing the payment via our website.
Is an appointment required?
Yes, all services require an advance appointment to ensure we can schedule a suitable time and assign a professional stylist for you.
Can I cancel or get a refund?
All services are booked on a one-off basis and are non-refundable (No Refund Policy). Please refer to the Refund Policy page for details.
What happens if I am late?
We recommend arriving 10–15 minutes early. Late arrivals may result in a shortened service time; in severe cases, the appointment may be treated as a “no-show.”
Can I reschedule?
We can assist with rescheduling subject to availability, but please contact us in advance to confirm.
Is payment secure?
Yes, all payments are processed through a secure payment system; we do not store your bank card details directly.
Where do the services take place?
All services are performed at our designated location; the full address will be provided after your appointment is confirmed.
