CHIC & SHINE LTD (hereinafter referred to as “we” or “us”) respects and protects the privacy of all users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
When you use our website to book or purchase services, we may collect the following information:
Name Contact details (telephone number, email address) Booking information (service type, time, etc.) Payment-related information (processed via secure payment platforms; we do not directly store bank card details) Website usage data (e.g., IP address, browsing history, device information)
How We Use Your Information
The information we collect is used to:
Provide and manage beauty and hair service appointments Process orders and payments Communicate with customers (appointment confirmations, service reminders, etc.) Improve the website and service experience Comply with legal and regulatory requirements
Information Protection
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, or loss.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share information in the following circumstances:
Payment processing service providers When required by legal or regulatory authorities Website technical support service providers
All third parties are required to comply with data protection obligations.
Use of Cookies
This website may use cookies to enhance the user experience, for example:
Remembering your login or booking information Analyzing website traffic data Optimizing website functionality
You can disable cookies via your browser settings, though some features may be affected.
Your Rights (GDPR Rights)
Under UK and EU data protection regulations, you have the following rights:
Access to your personal data Correction of inaccurate information Request for data deletion (“Right to be Forgotten”) Restriction of or objection to data processing Data portability
To exercise these rights, please contact us using the details below.
Data Retention Period
We retain your personal information only for as long as necessary to fulfill service provision, legal, and accounting requirements.
Policy Updates
We may update this Privacy Policy from time to time; updates will be posted on this page.
